Membership
Why should you join Lancaster EMS?
Lancaster EMS will respond to over 18,000 medical emergencies in 2010. Our highly-trained EMTs and Paramedics continually meet the needs of our residents that we proudly serve 24 hours each day. We remain very committed to providing you with the very best equipment, technology and professionals, should you have a medical emergency. Our efforts, and readiness come at a high financial price. We receive no direct tax dollars. We rely on those that we serve for support
What are the benefits of joining?
First and foremost, you are helping your local ambulance service provide quality emergency services. Secondly you are eliminating your out-of-pocket expense under certain circumstances. The cost of ambulance services could cost over $900. If you join Lancaster EMS as a 'member' we will waive unpaid balances (excluding deductibles) for an emergency service after your insurance company processes your bill. Additionally, as a member, you will receive discounts if you do not have insurance, or if your insurance does not pay your emergency charges. Lastly, as a member, we offer discounts on Non emergency transports.
Remember, the cost of membership and or your donation is tax-deductable.
Frequently Asked Questions
When does membership start and end?
Membership runs from January 1st, or once we receive your payment, through December 31. All membership end at the end of the year no matter when you joined.
Will I receive anything to show that I am a member?
Yes, we will mail a membership ID card to you. This will also confirm that we have received your membership.
How do I know if I am in your territory?
Please refer to our coverage area map.
Do I have to let the ambulance crews know or show them my ID care at time of transport?
No, membership is checked in the billing office and adjustments will be made accordingly.
I am a member why did I get an invoice?
Even if you are a member we will still bill all your available insurances. Informational invoices will be sent to you to keep you informed as to the billing process of your claim.
What does my membership cover?
Your membership will cover co-insurances, co-payments and amounts not allowed my your insurance on your emergency trips. Deductibles remain the patients' responsible. Non covered services are subject to a discount. Non emergency trips will receive a discount.
Why do I still have to pay a portion of my bill?
We have to process all claims uniformly, for legal purposes we cannot offer "free" transports. However we will work with you on any out of pocket expenses you may have.
How much does membership cost?
We have four categories of membership. Individual which is $50.00 a year, Family is $75.00 a year, Senior Individual is $50.00 a year and Senior Couple is $50.00 a year.
What category do I fall under?
If you live alone and under the age of 60 you are an Individual. Two or more persons live at the same residential address will be Family. If you are over the age of 60 and live alone you are a Senior Individual. A couple over the age of 60 is Senior Couple.
Does membership cover visiting guests?
No, membership covers only those residents that live at the address on record.
What if another ambulance company transports me?
If a neighboring ambulance came into our territory and you are transported we will honor our membership guidelines. Once the transporting ambulance has been paid by your insurance forward us a copy of the billing showing the balance owed and the explanation of benefits. Adjustments will be made to your bill and payment will be made to the transporting ambulance on your behalf.
Why did another ambulance transport me?
When 911 is called the dispatchers will send the nearest available unit to serve the level of care needed. There are times when we may not have any units available or near enough to get to your emergency in a timely manner. It is these times that our neighboring units may be called upon to assist.
There were two ambulances that responded. Why?
There may be times when a BLS (Basic Life Support, staffed by EMT's) may be closer and able to start treatment quicker, followed by an ALS (Advance Life Support, staffed my Medics). Again, the 911 dispatchers will send the level of care that is needed based on information they receive. There may be other times that once the patient is assessed by the EMT on scene if is deemed medically necessary for care to be rendered by a medic and one called in.
How do I join?
You can call our office and a membership packet will be mailed to you or complete this online form.
If you have more questions. Please call our business office at (717) 872-4688, extension 6, during the hours of 8:00 a.m. to 4:30 p.m. or e-mail us at: info@lemsa.com
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