Leadership & Coordinator Staff

C. Robert May, Executive Director :: Email Bob
Bob joined Lancaster EMS at the time of the organization's inception in early 1996 as Board Chair. Prior to this time, and during his Board Chair tenure, Bob was the Director of the Emergency Department and several other departments at Community Hospital of Lancaster (CHL). Bob originally started his employment at CHL in 1981 as a staff paramedic. In 1999 Bob left CHL and assumed the role as Executive Director for Lancaster EMS. Bob holds an MBA from Eastern University, St. Davids, PA. He earned his Bachelor's degree (Healthcare Administration) from Lebanon Valley College. Bob obtained his EMT-P1 from Ephrata Community Hospital in 1979; and his EMT-P2 from St. Joseph Hospital in 1980. Bob is a site surveyor for the Commission on Accreditation of Ambulance Services and is an adjunct faculty member at Elizabethtown College.
Ryan Greiner, Chief Financial Officer :: Email Ryan
Ryan joined Lancaster EMS in August of 2012 as the company's Chief Financial Officer. Ryan came to us from Ross Buehler Falk & Company where he spent eight years performing and supervising audits of the financial statements of companies in various industries including healthcare organizations/providers. He obtained his bachelor's degree with a concentration in accounting from Millersville University after completing four honorable years in the United States Marine Corps.
Gerard W. Schramm, Director, Operations :: Email Jerry
Jerry became an EMT in 1997. Two years later, he graduated from Thomas Jefferson Hospital's Allied Health program as a paramedic. He worked for several private ambulance companies handling routine transports until he became an employee of the Philadelphia Fire Department in 2000. After six years in a high call volume environment, Jerry moved his family to a slower pace of life. This decision led him to Lancaster County. Jerry joined Lancaster EMS in September 2006 as a fulltime paramedic. Jerry was then promoted to Captain in August 2009. Jerry holds an Associate's Degree in Applied Sciences from Camden County Community College and hopes to pursue a Bachelor's Degree in the future.
Vickie L. Martin, EMS Program Director :: Email Vickie
Vickie joined Lancaster EMS in June 1998 as a volunteer EMT. She earned her undergraduate degree from Millersville University in Psychology in 1999. Vickie obtained her Nationally-Registered EMT-Paramedic certification in 2000. She is currently the Administrative EMS Program Director responsible for the Lancaster EMS/Lancaster General College of Nursing and Health Sciences Paramedic and EMT Programs; as well as staff education and training. She is a Training Center Coordinator for the American Heart Association, offering CPR, AED, first aid, and advanced life support courses to the community.
Gregory D. Arntz, Night Captain :: Email Greg
Greg has been in emergency services since the age of 18 when he joined a Forest Fire crew in 1984. While part of the Forest Fire crew, Greg worked at the 193rd Special Operations Group in Middletown as a Turbo Prop Mechanic. In 1990 Greg became certified as an EMT and he began volunteering at several local ambulance services. A few years later Greg was hired by Community Hospital of Lancaster as an EMT. In 1997 Greg graduated from the Saint Joseph Paramedic Institute. As a new paramedic he started his career at Northwest ALS 'Medic 5', located in Elizabethtown, PA. Shortly thereafter Greg he was functioning as a paramedic for Lancaster EMS. Greg was promoted to Captain in 2002.
Joseph J. Carr, Day Captain :: Email Joe
Joe has been involved in emergency medical services since he was a junior in high school, volunteering at a local ambulance service performing routine transports. He also volunteered with Manheim Township Ambulance and West End Ambulance Associations. Joe worked fulltime in the operating room at Saint Joseph's Hospital while attending the Hospital's Paramedic Program. Joe graduated from the Program in 1986. A short time later, Joe was hired by Lancaster General Hospital and worked on LGH Medic 2 for approximately one year and then transferred to LGH Medic 6 located in Quarryville where he remained for 10 years. Joe became part of the Lancaster EMS family when LGH's ambulance services consolidated into Lancaster EMS. Joe was promoted to Captain in 2000. Joe also worked part time in Chester County at SCCEMS Medic 94 and SkyFlightcare. Joe currently works part-time on Life Lion located at the Penn State Hershey Medical Center.
Night Captain
Position Open
Robin M. Boyer, Business Office Supervisor :: Email Robin
Robin joined Lancaster EMS in August 2003 as an Accounting Assistant where she formed numerous billing and accounting functions. Robin was promoted to Business Office Supervisor in March 2010. Prior to joining Lancaster EMS, Robin spent five years with Transworld Mortgage, Gladwyne, PA as a Loan Officer. Robin has also worked as an Office Manager for B & H Transport, Wilmington, DE. Robin worked as a Medical Claims Examiner for Principle HealthCare of Delaware and for Cigna HealthPlan of Delaware. Robin obtained her Certified Ambulance Biller credentials in 2009.
Teresa M. Mullhausen, Benefits Coordinator :: Email Tess
Tess began her "career" in 1980 as a volunteer with Rheems Fire Dept Ambulance. She then worked at Saint Joseph Hospital in the Emergency Deptartment for nine years as a registrar, unit clerk and Clerical Supervisor. Tess joined the Lancaster EMS team in July 1997 as Receptionist; processing payroll and performing other odds & ends for the Company. As the organization grew, so did her responsibilities. In 1999 Tess became responsible for employee benefits along with many other human resource duties. In May of 2010 she received the certification of Professional of Human Resources (PHR) awarded by the HR Certification Institute in conjunction with Villa Nova University.
Dennis C. D'Imperio, Maintenance Coordinator :: Email Dennis
Dennis assumed the role of Maintenance Coordinator in October 2009. He is responsible for all vehicle and building maintenance. He was previously employed in the manufacturing field as a Tool & Die Maker. Dennis also volunteered with the Strasburg Fire Company for more than twenty years as Firefighter, Assistant Engineer, Lieutenant and Assistant Chief.
Tina M. D'Imperio, Scheduling and Special Events Coordinator :: Email Tina
Tina became an EMT in 1990 where she volunteered with the Strasburg Community Ambulance Association (SCAA) for three years. In 1993, Tina was hired by SCAA as the first paid provider for the organization. Tina also performed other duties for SCAA which included accounts receivable and accounts payable duties. When SCAA merged with Lancaster EMS she continued to work as an EMT doing transports, wheelchair van transports and on the BLS units. She took on the role of Scheduling Coordinator for Lancaster EMS in 2004 and Special Events Coordinator in 2012.
Katie Macchia, Marketing and Development Coordinator :: Email Katie
Katie started her career in emergency medicine 10 years ago in NYC as an EMT and EMT instructor. She earned a Bachelorís degree from Pace University and is currently pursuing her second Bachelors of Nursing at Pennsylvania College of Health Sciences.
Edward M. Crawford Supply and Equipment Coordinator :: Email Ed
Ed has been in EMS since 1982 when he became an EMT for Sigel Volunteer Fire. He worked in EMS in Brookville and DuBois Pennsylvania and became a Paramedic in 1986. Ed has an Associate Degree in business from the DuBois Business College. He continued in EMS and he and his family relocated to Lancaster County in 2002. In 2004 he joined Lancaster EMS. In 2014, Ed moved to the Supply and Equipment Coordinator position while recuperating from an injury. Ed is also an EMS instructor, Lancaster EMS Respiratory Protection Program Administrator, avid musician, filmmaker and published author.
Andrew G. Weitzel, Information Technology Supervisor :: Email Andrew
Andrew joined Lancaster EMS in April 2010 as the Information Technology Supervisor. Prior to joining Lancaster EMS, Andrew worked as a software engineer developing human resource and energy management software with Cargas Systems, Inc., Lancaster, and as a network analyst for NTN-BCA, a large manufacturing company. Andrew has a Bachelor's Degree in Information Systems from DeVry University.
Richard Canard, Volunteer Coordinator :: Email Richard